Facet Publishing Online
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Contents
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  1. The library's new role
  2. Getting to know remote users
  3. Presenting the virtual library
  4. Providing electronic reference services
  5. Maximising current awareness and document delivery services
  6. Providing library instruction for remote users
  7. Integrating library resources into online instruction
  8. Supporting the remote user of licenced resources
  9. Fundraising and public relations in the electronic environment

Home > Attracting, educating, and serving remote users through the web

Attracting, educating, and serving remote users through the web

a how-to-do-it manual for librarians
edited by Donnelyn Curtis

Facet Publishing 2002

The information on this companion website was compiled by Ian Winship, Electronic Services Manager, Learning Resources Department, University of Northumbria at Newcastle in March 2002.

This website is intended to be used as a companion to the book Attracting, educating, and serving remote users through the web edited by Donnelyn Curtis. The book is written by staff at the library of the University of Nevada, Reno USA, so the emphasis is mainly, but not totally, on US academic practice. Nevertheless the ideas are not restricted to the US or to universities and not always just to remote use. The notes here provide context and appropriate resources for readers in the UK and Europe. They are arranged by chapter - a brief indication of the content of the chapter is first given in the […].

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