| Evaluating
the Impact of Your Library
by Sharon Markless and David Streatfield
Evaluation tools and materials
These evaluation tools and materials are designed for you to use
with Evaluating the Impact of Your Library by Sharon Markless and
David Streatfield. We focus on tools that are useful for evaluating
impact. As a result, you won’t find the usual questionnaires
that are much better for checking on service efficiency and there
is not much about user satisfaction with current services.
We have listed the evaluation tools under the following headings
below:
1. Checklists for analysing written material
1A
Bibliography analysis checklist
1B Enquiry analysis matrix
1C Written work checklist
2. Focus group tools/methods
2A
Card sort topics
2B Structured group output
3. Interview questions and schedules
3A
Critical incident interview schedule
3B Semi-structured interview schedule
3C Structured interview schedule: evaluation
of innovation
4. Observation checklists
4A
Observation of pupils in the library
4B Observation of library staff in teaching/training
role
5. Questionnaires
5A
The impact of the library on information seeking and learning
5B Intranet evaluation questionnaire
5C Importance of services linked to frequency
of use
5D Impact of library staff development programmes
Before each evaluation tool we indicate the intended target group
(e.g. public library users) and method (e.g. analysing bibliographies
produced as part of student assignments).
We have listed other useful websites in section 9.10 of the book.
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