Recordkeeping Cultures

Sep 2020 | 216pp

Paperback
9781783303991
Price: £55.00
CILIP members price: £44.00

eBook (PDF)
9781783304011
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Recordkeeping Cultures

Gillian Oliver and Fiorella Foscarini

As a fully revised and expanded edition of Records Management and Information Culture, Recordkeeping cultures explores how an understanding of organisational information culture provides the insight necessary for the development and promotion of sound recordkeeping practices. The book introduces new original research which supports a refined Information Culture Assessment Framework, addressing the widely recognised problem of improving organisation-wide compliance with a records management programme by tackling the different aspects that make up an organisation’s information culture. Discussion of topics at each level of the framework includes strategies and guidelines for assessment, followed by suggestions for specific interventions to influence behavioural change. 

Updated to enhance the practical application of the information culture concept in both formal and informal recordkeeping environments, this book features new materials including: 
 
an Information Culture Analysis Toolkit that helps facilitate the application of an information culture approach in organisations
detailed discussions on the three cultural indicators that enable the identification and assessment of information cultural characteristics: genres, workarounds and infrastructure
reflections on education and training using the information culture approach.
 
This book will be essential reading for information professionals all over the world. Practitioners will find this an invaluable guide to improving practice and solving the ‘people problem’ of non-compliance with records management programmes, while LIS students will benefit from the application of theory into practice. Educators will find the ideas and approaches discussed in this book useful to add an information culture perspective to their curricula.

Contents
 
List of figures and tables
Introduction to the second edition
 
PART 1
1 Background and context
The concepts of information culture and  recordkeeping culture
Underlying theory
The information culture assessment framework
Why recordkeeping culture?
Summary and conclusions
Notes
References
 
PART 2
2 The value accorded to records
Cultural influences
Attitudes and behaviours
Recordkeeping infrastructure
IT usage: the EDRMS challenge
Assessment techniques
Interventions
Summary and conclusions
References
 
3 Information preferences
Words or pictures?
Sharing information
Assessment techniques
Interventions
Summary and conclusions
Notes
References
 
4 Regional technological infrastructure
Dealing with your organisation’s broader technological context
Assessment techniques
Interventions
Summary and conclusions
Notes
References
 
PART 3
5 Information-related competencies
The training imperative
Information-related competencies
Assessment techniques
Interventions
Summary and conclusions
References
 
6 Awareness of environmental requirements relating to records
Researching recordkeeping requirements
Other requirements
How to do it
Organisational or community policy
Assessment techniques
Interventions
Summary and conclusions
Notes
References
 
PART 4
7 Corporate information governance and recordkeeping and systems and tools
Information governance
Information architecture
Security
Cloud computing
Recordkeeping systems and tools
Assessment techniques
Interventions
Summary and conclusions
Note
References

Gillian Oliver is Associate Professor of Information Management at Monash University in Australia. Previously she led teaching and research into archives and records at Victoria University of Wellington and the Open Polytechnic of New Zealand. Her research interests focus on data cultures, including the information cultures of workplaces and issues relating to the continuity of digital information, particularly in development contexts. She is the author of four books, including Records Management and Information Culture (2014) and Recordkeeping Informatics for a Networked Age (2018) and is co-editor-in-chief of the journal Archival Science.

Fiorella Foscarini is Associate Professor in the Faculty of Information at the University of Toronto. She holds a PhD in archival science from the University of British Columbia. Before joining academia, she worked as an archivist and a records manager for various institutions, including the European Central Bank and the Province of Bologna. She also taught archival studies at the University of Amsterdam. Fiorella is co-author of Records Management and Information Culture (2014) and co-editor of Engaging with Records and Archives: Histories and Theories (2016). She currently serves as General Editor of Archivaria.

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