- 1st Nov 2009
- 234mm x 164mm x 12mm
Sheila Pantry OBE BA FCLIP manages an independent information services consultancy and electronic publishing business, including websites. She has had a long and varied career in information management in a range of industry sectors, and also in government as Head of Information Services for the Health and Safety Executive. She specializes in worldwide occupational health, safety and fire information and is an experienced trainer, writer, editor and lecturer.
Peter Griffiths BA FCLIP is an independent information specialist with a particular interest in library and information services, knowledge management and the wider aspects of information management in the public sector. He was formerly Head of Information in the Office of the Chief Information Officer, Home Office, London. He is an experienced trainer, writer and speaker, and is the 2009 President of CILIP: the Chartered Institute of Library and Information Professionals.
"In a time of economic constraints this practical book gives ideas on how to ensure that your services are aligned with your user needs. It is not a magic bullet, but it gives information workers a wealth of practical how-to ideas which are supported by numerous examples and an extensive reading list."
"This book provides a myriad of practical and somewhat detailed ideas on how to assess what your LIS user wants, what you have and how to make up the difference. Pantry and Griffiths discuss current issues such as Web 2.0 applications more in an effort to make readers aware rather than offering practical suggestions on implementation. Yet the reader is not left feeling dissatisfied. This work contains a sizable annotated bibliography for each chapter as well as a section titled Where to Go for Information...Overall, this book is recommended to LIS managers and supervisors. It would make a practical and worthwhile contribution to any collection."
Australian Library Journal