Designed to help organizations to understand, specify and implement desktop, website, intranet and enterprise search applications. This book covers: how search works; the search business; making a business case for search; specifying and selecting a search engine; optimizing search performance; search usability; desktop search; and more.
Rarely does the organization have more than one intranet manager, and intranet management is often only one of their many responsibilities. This book offers practical advice on intranet management. It includes areas such as: managing intranets - opportunities and challenges; defining user requirements; making a business case; and, more.